Manager, Product Management – Merchant Cloud (APAC)

About the role

Mastercard’s Merchant Cloud and Acceptance are strategic priorities for the Asia Pacific region. This role supports sales initiatives across APAC by conducting market research, contributing to go‑to‑market planning, supporting solution commercialization, and engaging in client‑related activities. The manager will work closely with product, operations, delivery, compliance, legal, marketing and other internal partners to drive execution and deliver strategic outcomes.

Key responsibilities

• Identify and assess potential opportunities for Merchant Cloud across APAC through data analysis and insight generation.
• Conduct customer segmentation and lifecycle analysis to pinpoint expansion, cross‑sell, or product‑adoption potential.
• Analyze transaction characteristics and market data to define relevant customer segments.
• Develop and maintain analytical frameworks, reporting models, opportunity‑sizing approaches, funnel and conversion analytics.
• Build integrated analytical datasets and insight packs by combining multiple data sources.

Required profile

• Experience in payments, fintech or e‑commerce in APAC, preferably with exposure to acquirers, PSPs, merchants or acceptance ecosystems.
• Strong data‑analysis capability, including advanced Excel (mandatory) and Tableau or Power BI (preferred).
• Proven ability to work with multi‑source datasets and synthesize them into clear, practical outputs.
• Experience supporting multi‑market proposition launches, including pipeline dashboards and account‑level analysis.
• Ability to translate data into simple, compelling narratives for non‑technical stakeholders.

Required skills

• Excel
• Tableau
• Power BI