Lead Programme Manager - Digital Transformation

About the role

Capco, a Wipro company and global technology and management consulting firm, is hiring a Lead Programme Manager for digital transformation projects. The role leads and delivers complex, high-impact programmes, preferably focused on customer journeys in mobile banking, working with large international and local banks, insurance companies and payment service providers.

Key responsibilities

• Lead end-to-end delivery of complex programmes, keeping them aligned with business goals and timelines.
• Drive customer journey initiatives in mobile banking, with experience in Cards, Payments, Accounts (servicing) and Security/Authentication (at least 1-2 areas).
• Engage senior stakeholders, including MD-level discussions, presenting complex issues clearly and concisely.
• Identify risks and blockers proactively and escalate where necessary.
• Manage multiple capabilities within the SVS portfolio with a strong sense of accountability for delivery.
• Balance strategic oversight with detailed execution and adapt quickly to changing priorities.

Required profile

• 8+ years of experience as a Programme Manager.
• Ability to scale into the role quickly, with little ramp-up time.
• Strong stakeholder management and communication at senior levels.
• Resilience, agility and exceptional time management and prioritisation.

Required skills

• Agile frameworks (Scrum essential, SAFe preferred)
• Mobile banking customer journey projects