Laundry Valet

About the role

The Laundry Valet is a full‑time, on‑site role at The Ritz‑Carlton, Bangalore. The incumbent receives, tags, and processes guest and staff garments, ensuring high standards of washing, dry‑cleaning, pressing, folding and timely delivery.

Key responsibilities

• Receive and tag guest and staff laundry items according to hotel standards.
• Inspect garments for stains, damage and follow care‑label instructions.
• Operate washing, dry‑cleaning and pressing equipment safely.
• Sort, wash, dry, press, fold and package items for delivery.
• Coordinate with the laundry team to prioritize orders and track status.
• Interact courteously with guests, clarify service requests and handle special‑care items.
• Prepare accurate billing documentation and maintain tags/tickets.
• Keep work areas clean, organized and compliant with safety and hygiene protocols.
• Support broader housekeeping and laundry operations as needed.

Required profile

• Previous experience in hotel laundry, valet services or upscale hospitality laundry.
• Strong attention to detail and ability to identify fabric types and care instructions.
• Good communication and guest service skills with a professional demeanor.
• Ability to manage time, handle multiple orders and work efficiently in a fast‑paced environment.
• Basic record‑keeping and billing accuracy abilities.
• Physical capability to stand for long periods, lift loads and operate equipment safely.
• Flexibility to work shifts, including weekends and holidays.
• High school diploma or equivalent; hospitality or housekeeping training is a plus.
• Commitment to high standards of cleanliness, hygiene and safety.

Required skills