Laundry Associate

About the role

A Laundry Associate is needed at the Novotel Lucknow Gomti Nagar, a property of the Accor Group, which operates more than 45 brands across 110 countries. The role covers laundry and dry-cleaning operations in line with hotel standards, and the position is full-time.

Key responsibilities

• Attend all laundry and dry-cleaning operations following hotel standards and procedures.
• Follow the linen and uniforms laundry flows, respecting the established cycles and instructions.
• Know all textiles and their proper care, and use machines and equipment with care and basic maintenance.
• Handle and store chemicals safely, using correct formulas and following health and safety regulations.
• Report immediately to the supervisor any damage or malfunction in laundry equipment or operations, including the status of linen and uniforms.
• Maintain the cleanliness and order of the working area and stores, and handle lost and found items properly.
• Take part in monthly inventories, follow up daily checklists, and read and complete laundry logbooks and reports.
• Report any guest comments or complaints.

Required profile

• At least 1 year of experience in the position.
• Good spoken English.
• Excellent organizational skills and time management.