Key User – D365 (GPHE LA Deliver)

About the role

Alfa Laval is looking for a D365 Key User to support the Food and Water Services team in Satara. The role will act as the factory expert for Microsoft Dynamics 365 during the implementation of order receipt, validation, pricing and related processes, and will ensure smooth data migration from the legacy Movex system.

Key responsibilities

• Become the factory’s expert in D365 for order processing, pricing, commissions and credits.
• Define, test and document business scenarios, perform end‑to‑end and UAT testing.
• Prepare training materials, SOPs and train local users on D365.
• Drive data cleansing and extraction from the Movex legacy system.
• Coordinate track activities across sites and act as the super‑user point of contact after go‑live.
• Interface with the Local Steering Committee and ensure local processes align with global standards and legal requirements.

Required profile

• Strong knowledge of manufacturing, planning, logistics and GST taxation processes (5+ years experience).
• Experience with ERP implementations and data migration projects.
• Ability to communicate in English and train end‑users.
• Analytical mindset with problem‑solving and change‑management skills.

Required skills

• Microsoft Dynamics 365 (D365)
• Movex legacy system
• ALPS
• RTO and custom rules
• GST taxation handling