Key Account Manager – SMB Sector (Gurgaon)

About the role

Lenovo is seeking an experienced Key Account Manager to lead sales for its Small‑Medium Business (SMB) sector in Gurgaon. You will act as the primary relationship manager for a defined set of accounts, collaborating with internal Business Units and partners to deliver Lenovo’s portfolio of technology solutions.

Key responsibilities

• Manage all sales activities for assigned territory and accounts, including account planning and forecasting.
• Build and maintain strong customer relationships, ensuring a great experience for existing and potential clients.
• Drive share‑of‑wallet across Lenovo’s portfolio of servers, storage, software, security, and services.
• Engage cross‑functional and virtual teams to align solutions with client strategies.
• Stay informed on emerging technologies and Lenovo’s product roadmap to act as a trusted advisor.
• Lead large, complex sales opportunities and act as the opportunity owner.

Required profile

• 11+ years of total experience in sales or account management.
• Proven ability to work with senior decision‑makers and internal stakeholders.
• Strong business acumen with the capability to link customer needs to technology solutions.
• Leadership mindset, capable of mapping client strategy to Lenovo’s portfolio.

Required skills