Key Account Manager

About the role

Zones is seeking a passionate and experienced Key Account Manager to drive new business growth within the Enterprise segment. You will work with a global IT solutions provider, focusing on data‑center, cloud, collaboration, security, and managed infrastructure services.

Key responsibilities

• Generate new business by prospecting for new enterprise accounts.
• Manage a portfolio of assigned accounts and build strong relationships with decision‑makers.
• Identify opportunities for new products and services and present tailored solutions.
• Enhance existing customer infrastructure to increase revenue.
• Maintain and expand business from existing customers while adhering to defined sales processes.
• Champion customer needs across internal teams to ensure quality solutions and timely delivery.
• Escalate customer issues and process anomalies to senior management.
• Report sales, competition, and market data as required.
• Achieve weekly, monthly, and quarterly sales targets and maximize revenue per customer.

Required profile

• Engineering graduate or MBA, preferably with a marketing specialization from a reputable university.
• 5+ years of experience selling network and IT solutions, including cloud, data‑center, collaboration, security, managed infrastructure, and system integration services.

Required skills

• Cloud solutions
• Data Center solutions
• Collaboration solutions
• Security solutions
• Managed infrastructure services
• System integration