Key Account Manager – Hospital Care

About the role

The Key Account Manager will lead the development and execution of strategic account plans for major corporate hospitals and health institutions. You will drive growth through value‑based selling, nurture relationships with key stakeholders, and ensure customer satisfaction while adhering to company policies and industry regulations.

Key responsibilities

• Develop and implement strategic account plans for assigned hospitals and corporate accounts.
• Achieve monthly, quarterly and annual sales targets within the territory.
• Identify new hospital opportunities and expand existing business.
• Build and maintain relationships with KOLs, hospital administrators, purchase teams, pharmacists, microbiologists, intensivists, infectious disease specialists and other stakeholders.
• Monitor account performance, conduct regular reviews and take corrective actions.
• Prepare state‑wise sales forecasts and maintain accurate CRM records.
• Collaborate with Marketing, Medical Affairs, Supply Chain, Commercial Excellence, Finance and other internal teams.
• Ensure compliance with company policies and healthcare regulations.

Required profile

• Bachelor’s degree in Science (Pharmacy, Life Sciences or equivalent); MBA preferred.
• Minimum 4 years of successful hospital pharmaceutical sales experience.
• Proven track record managing corporate hospitals and institutional key accounts.
• Strong understanding of institutional selling and hospital business dynamics.

Required skills

• Experience with CRM systems.