Key Account Manager – Acids & Polyalcohols (Intermediates)

About the role

We are looking for a Key Account Manager to lead the Acids and Polyalcohols portfolio within our Intermediates Business. The role focuses on driving sales, building strong customer relationships and delivering growth in line with BASF’s strategic objectives.

Key responsibilities

• Develop and execute account plans to meet or exceed volume and contribution margin targets for assigned customers and territory.
• Implement the SBU strategy, identify value‑creation opportunities and translate market intelligence into actionable business plans.
• Conduct market studies, monitor supply‑demand dynamics and keep customers informed of competitor activity.
• Manage credit, working capital and financial KPIs such as DSO, DIV and overdue balances.
• Negotiate contracts, close deals and ensure compliance with BASF policies.
• Coordinate cross‑functional teams to guarantee product availability, forecast accuracy and customer satisfaction.
• Utilise tools such as OMP Demand Planning, Price & Margin Management (PMM) and Net Promoter Score (NPS) to support planning and improve the customer experience.

Required profile

• Proven experience in key account management within the chemical or related industrial sector.
• Strong commercial acumen with the ability to analyse market and competitor data.
• Excellent communication and negotiation skills, with a focus on long‑term partnership building.
• Ability to work collaboratively across functions and drive results in a fast‑moving environment.

Required skills

• OMP Demand Planning (OMP DP)
• Price & Margin Management (PMM)
• Net Promoter Score (NPS) methodology