IT Lead – Quality Assurance

About the role

We are looking for an experienced IT Lead – Quality Assurance to drive testing excellence across our digital platforms, including web, mobile, POS and last‑mile delivery solutions. The role will shape test strategies, lead automation initiatives and ensure high‑quality releases for our e‑commerce and retail systems.

Key responsibilities

• Define overall testing approach, create test plans and strategies for web, mobile, POS and LMD platforms.
• Lead test automation feasibility, develop scripts using Selenium, Appium or similar tools and integrate with GIT and CI/CD pipelines.
• Perform manual and automated UI and web‑service validation following the STLC process.
• Collaborate with QA manager to implement organization‑wide quality processes and best practices.
• Support defect triage, prioritisation, retesting and closure, providing RCA and metrics.
• Review test cases, scripts and automation code produced by QA engineers.
• Validate POS and last‑mile delivery systems, and contribute to testing of SAP, SCM, Marketplace, OMS and PIM integrations.
• Execute sanity and regression tests before and after releases across specified environments.

Required profile

• Bachelor’s degree in Computer Science, IT or related field.
• 10+ years of QA/testing experience, preferably in retail, POS and e‑commerce environments.
• Proven ability to design and execute test plans and strategies.
• Strong experience with defect tracking and agile sprint delivery.

Required skills

• Selenium, Appium, Rest Assured, TestNG, Maven, Jenkins, Docker, AWS.
• GIT and CI/CD integration.
• Magento/commerce platforms.
• POS and last‑mile delivery testing.
• Knowledge of SAP, SCM, Marketplace, OMS, PIM.
• Database, performance and security testing.