Information Security & Systems Specialist – Salesforce

About the role

IDinsight is seeking an Information Security and Systems Specialist to own the administration of its Salesforce platform, the core system of record for client development and fundraising. The role focuses on stewardship of an already‑live environment, ensuring configuration consistency, appropriate access, data quality, and uninterrupted user experience.

Key responsibilities

• Administer Salesforce, maintaining coherent configuration as teams request changes.
• Manage user access, onboarding, and role changes to keep permissions appropriate.
• Ensure data cleanliness so leadership can trust dashboard insights.
• Provide timely support to unblock users and resolve issues.
• Collaborate with broader systems transformation initiatives, including ERP, professional services automation, and a planned data warehouse, expanding the remit as new tools come online.

Required profile

• Experience with Salesforce administration in a multi‑regional, multi‑disciplinary environment.
• Strong attention to detail and commitment to data integrity.
• Ability to work across culturally diverse teams and adapt to evolving system landscapes.

Required skills

• Salesforce

What we offer

• Opportunity to contribute to a mission‑driven organization that uses data and evidence to improve global development outcomes.
• Work with a diverse, growing team operating in dozens of countries.
• Exposure to a suite of enterprise systems and the chance to shape their integration.