Guest Service Officer – Concierge
Hyatt Regency · Jaipur
Job description
About the role
You will be responsible for delivering an excellent and consistent level of service to hotel guests. The Guest Service Officer supports guest services across various hotel areas, including reception, the executive floor, the communication centre, and concierge.
Key responsibilities
- Provide courteous and efficient service to all guests.
- Assist guests at the reception desk, executive floor, communication centre, and concierge desk.
- Handle guest inquiries, requests, and complaints promptly.
- Coordinate with other hotel departments to ensure smooth guest experiences.
- Maintain accurate records of guest interactions and service requests.
Required profile
- Relevant degree or diploma in Hospitality or Tourism Management.
- Minimum of 2 years’ experience in hotel operations.
- Strong customer service, communication, and interpersonal abilities.
Required skills
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Published 1 month ago
Expires 1 week from now
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Hyatt Regency
Jaipur
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