Fulfillment Executive

About the role

As a Fulfillment Executive in our dynamic logistics marketplace, you will oversee and optimise the flow of goods and services within our network. You will focus on transportation logistics, efficient routing and maximising resource utilisation to meet customer demand.

Key responsibilities

• Develop and implement strategies to optimise transportation routes, balancing distance, time efficiency and cost.
• Collaborate with carriers and third‑party logistics partners to negotiate rates, manage contracts and maintain strong relationships.
• Onboard quality fleet owners regularly onto the platform and provide them with high‑value loads.
• Engage fleet owners to ensure timely order fulfilment and increase retention.
• Monitor and manage transportation asset capacity, adjusting proactively to demand fluctuations.
• Address transportation‑related issues promptly, working with internal teams and external partners.
• Identify process‑enhancement and cost‑saving opportunities within the network.
• Work closely with sales, operations and customer service to align transportation strategies with business objectives.

Required profile

• Passion for logistics and transportation management.
• Strong understanding of transportation modes, regulations and logistics software/systems (e.g., TMS, CRM).
• Self‑motivated and willing to take on challenges.
• Excellent communication, negotiation and problem‑solving skills.
• Proven track record in client relationship management across corporate, institutional and individual customers.
• Team player with strong interpersonal abilities.

Required skills

• TMS (Transportation Management System)
• CRM (Customer Relationship Management)