Fulfillment Executive

About the role

As a Fulfillment Executive in our dynamic logistic marketplace, you will oversee and optimise the flow of goods and services within the network. Your primary focus is managing transportation logistics, ensuring efficient routing and maximising resource utilisation to meet customer demand.

Key responsibilities

• Place a minimum of 4 trucks per day by coordinating with fleet owners and suppliers.
• Make outbound calls to generate truck availability and fulfil business requirements.
• Build and maintain strong relationships with fleet owners and transport suppliers.
• Negotiate and coordinate vehicle placement according to operational needs.
• Update all interactions, leads and placement details accurately in the CRM.
• Maintain regular communication and follow‑ups via WhatsApp and phone calls.
• Track daily activities and ensure timely updates of all records.
• Achieve daily, weekly and monthly performance targets.
• Coordinate with internal teams to ensure smooth execution of truck placements.

Required profile

• Graduate or undergraduate degree.
• 0–3 years of experience in tele‑sales, logistics, freight, transportation or customer support (freshers welcome).
• Excellent communication skills.

Required skills

• Strong verbal communication and negotiation abilities.
• Comfortable making a high volume of outbound calls.
• Basic knowledge of MS Excel and CRM tools.
• Ability to work under pressure and achieve targets.
• Good follow‑up and relationship‑management skills.
• Strong attention to detail and documentation.