Front Office Executive

About the role

Join the vibrant Front Office team at Radisson Blu Guwahati as a Front Office Executive. You will be the face of the hotel, ensuring every guest enjoys a seamless and memorable stay.

Key responsibilities

• Supervise and lead the front office team, setting a high standard for guest interactions.
• Oversee the entire guest journey, from check‑in to check‑out, ensuring service excellence.
• Handle guest inquiries, requests, and issues with patience and empathy.
• Maintain accurate records and coordinate with other hotel departments to guarantee smooth operations.
• Promote a positive, fun work environment while delivering consistent “Yes I Can!” service.

Required profile

• Positive, flexible attitude with a “Yes I Can!” mindset.
• Strong attention to detail and creative problem‑solving abilities.
• Passion for delivering extraordinary guest service.
• Excellent verbal communication and teamwork skills.
• Experience in a similar hospitality role is beneficial but not mandatory.

Required skills

What we offer

• Opportunities for career growth and professional development within a global hotel brand.
• Inclusive, fun, and supportive workplace culture.
• Access to global employee benefits, including special hotel rates.
• Chance to be part of a team that creates memorable moments for guests every day.