Front Desk Receptionist

About the role

The Front Desk Receptionist will be the first point of contact for employees, clients, visitors, candidates and vendors, ensuring a professional and welcoming experience. The role also supports daily administrative tasks, visitor and meeting coordination, courier handling and basic HR/administrative assistance.

Key responsibilities

• Manage the reception area, greet and assist all guests, and maintain visitor records.
• Direct visitors to meeting rooms or designated areas and coordinate with the relevant department.
• Handle incoming and outgoing telephone calls, route them appropriately, and take accurate messages.
• Coordinate meeting‑room availability, set up rooms for client meetings, interviews and internal events.
• Receive, dispatch and log couriers and postal mail, liaising with service providers as needed.
• Support the admin team with routine tasks, maintain front‑office registers and monitor supplies.
• Collaborate with HR, IT, Finance and other departments for routine requests and internal communications.
• Ensure the reception area remains clean, organized and secure, following company policies.
• Assist with employee travel bookings and manage travel requests through the designated system.

Required profile

• Professional demeanor with strong communication abilities.
• Ability to handle confidential information with discretion.
• Excellent organizational skills and attention to detail.
• Proactive attitude and capacity to coordinate with multiple departments.

Required skills