Front Desk Receptionist (Healthcare)

About the role

The Front Desk Receptionist will be the first point of contact for patients and visitors at our Gachibowli centre. This full‑time, on‑site position ensures a courteous, efficient experience from appointment scheduling to billing.

Key responsibilities

• Welcome patients and visitors, answer inquiries and guide them through registration and billing.
• Handle incoming phone calls, schedule and confirm appointments, and provide accurate information.
• Maintain patient records, perform data entry, file documents and manage cash or card transactions.
• Coordinate with laboratory, radiology and other internal teams to ensure smooth workflow.
• Uphold confidentiality and comply with organisational policies at all times.

Required profile

• Graduation mandatory.
• Minimum 1 year experience in a healthcare or hospital environment.
• Typing speed of 20‑25 wpm.
• Strong phone etiquette, clerical abilities and customer‑service orientation.
• Ability to work flexible shifts and communicate effectively in English and local languages.

Required skills

• Typing (20‑25 wpm).
• Microsoft Office (Word, Excel, Outlook).
• Basic computer literacy and email handling.
• Familiarity with hospital/clinic management software.
• Cash handling and basic billing tasks.