Front Desk Receptionist – Child Development Center

About the role

The Receptionist will be the first point of contact for families and visitors at Proactive Child Development Center in Faridabad. This full‑time, on‑site position involves greeting guests, handling phone calls and supporting front‑desk operations with empathy and professionalism.

Key responsibilities

• Greet families, children and visitors, ensuring a welcoming reception area.
• Answer and direct incoming phone calls, providing information about services and appointments.
• Schedule, update and confirm appointments using the centre’s calendar system.
• Maintain visitor logs, filing, data entry and basic office administration.
• Facilitate communication between parents, caregivers and therapy staff.
• Keep the reception area organized and stocked with necessary materials.

Required profile

• Strong phone etiquette and customer service orientation.
• Experience in receptionist or clerical duties, including appointment scheduling and record keeping.
• Effective verbal and written communication skills.
• Ability to work patiently in a child‑centered environment while respecting confidentiality.
• Minimum high school diploma or equivalent; additional office administration training is a plus.

Required skills

• Basic computer literacy – email, calendar and office software.