Front Desk Executive

About the role

The Front Desk Executive will be the first point of contact for members, guests and visitors at WeWork locations. You will create a welcoming atmosphere, support community activities and ensure smooth day‑to‑day operations of the front desk and community bar.

Key responsibilities

• Greet members, guests and visitors with a warm attitude and handle inquiries about services and amenities.
• Manage incoming calls, direct them appropriately, and oversee check‑in and guest registration processes.
• Operate the Community Bar, keep it stocked, maintain cleanliness, and assist with coffee and beverage service.
• Activate keycards for new members, manage access control, and troubleshoot card‑related issues.
• Provide basic support for digital products such as mobile apps and workspace technology, escalating complex issues to IT.
• Perform administrative duties including mail handling, package receipt, and front‑desk organization.
• Engage with members, gather feedback, promote community events, and foster a collaborative environment.

Required profile

• Previous experience in customer service or front‑desk management preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle diverse responsibilities simultaneously.
• Tech‑savvy with a basic understanding of digital workplace tools.
• Positive attitude and passion for building a vibrant community.

Required skills

What we offer

• Opportunity to work in a dynamic, fast‑growing coworking environment.
• Engagement with a diverse professional community.
• Professional development and growth prospects.