Front Desk Executive

About the role

We are looking for a Front Desk Executive to be the first point of contact for visitors and channel partners at our sales gallery. The role involves managing walk‑in registrations, coordinating site visits, and ensuring a premium customer experience in a fast‑paced environment.

Key responsibilities

• Act as the first point of contact for all walk‑ins and channel partners, providing a professional welcome.
• Manage walk‑in registration, data entry, and allocation through CRM systems.
• Coordinate seamlessly between customers and sales teams for site visits.
• Deliver a premium front‑end customer experience, including seating, assistance, and coordination.
• Maintain accuracy in MIS reporting and customer data management.
• Ensure smooth functioning of the sales gallery, overseeing facilities, cleanliness, and readiness.
• Coordinate with housekeeping, vendors, and internal teams for daily operations.
• Handle basic customer queries and escalate issues as required.

Required profile

• 2–4 years of experience in front office or customer‑handling roles.
• Strong communication, grooming, and interpersonal skills.
• Experience in managing walk‑ins and customer coordination.
• Basic computer and CRM handling skills.

Required skills

• CRM systems