Field Collection Executive – Router Recovery
Awign · Delhi
Job description
About the role
We are seeking motivated Field Collection Executives to recover Tata Play Broadband routers from customers after service disconnection or cancellation. The role involves daily visits to customer locations, direct interaction, and ensuring devices are safely collected and returned to the company.
Key responsibilities
- Visit assigned customer locations to collect routers and related accessories.
- Contact customers in advance to schedule pickup appointments.
- Recover Tata Play routers and any accompanying accessories.
- Update recovery status in the designated application or tracker promptly.
- Coordinate daily progress with the operations team.
- Handle devices safely and submit them according to company guidelines.
- Achieve daily and monthly recovery targets.
Required profile
- Motivated and able to work independently in the field.
- Strong communication skills for interacting with customers.
- Professional conduct and punctuality.
- Willingness to travel daily to various locations.
Required skills
- Proficiency in using mobile applications or trackers for status updates.
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Published 1 month ago
Expires 3 weeks from now
54 views · 0 interested
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Awign
Delhi
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