Executive Operations Assistant to Director

About the role

We are seeking a highly organized and proactive Executive Operations Assistant to support the Operations Head. The role involves managing day‑to‑day administrative tasks, coordinating with banks and vendors, and ensuring smooth execution of business operations.

Key responsibilities

• Provide administrative and secretarial support to the Operations Head, including calendar, appointments, meetings, and travel arrangements.
• Handle operational paperwork, maintain confidential files, and prepare reports, presentations, MIS reports, and minutes of meetings.
• Coordinate with internal departments to ensure timely completion of operational tasks.
• Process and monitor company credit‑card payments and maintain payment records.
• Liaise with banks for account‑related queries, documentation, and other banking activities.
• Address customer and vendor complaints, ensuring timely resolution.
• Manage vendor relationships, coordinate procurement activities, and maintain vendor records.
• Follow up on pending tasks, approvals, and documentation.
• Draft official emails, letters, and correspondence.
• Maintain operational databases and organize meetings, conferences, and official events.
• Assist management in day‑to‑day operational planning and execution.

Required profile

• Highly organized with strong attention to detail.
• Proactive and able to work independently.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information responsibly.
• Strong coordination and follow‑up capabilities.

Required skills