Executive Housekeeper

About the role

We are seeking an experienced Executive Housekeeper to lead all housekeeping operations at a luxury wellness resort. The role ensures the highest standards of cleanliness, hygiene, safety, and guest comfort across rooms, villas, public areas, and wellness facilities.

Key responsibilities

• Manage day‑to‑day housekeeping operations, including guest rooms, villas, public areas, wellness facilities, laundry, and linen.
• Lead and supervise housekeeping supervisors, room attendants, public area attendants, laundry staff, and coordinators.
• Plan manpower, duty rosters, cleaning schedules, and daily assignments.
• Ensure guest rooms and public areas consistently meet luxury hospitality standards.
• Conduct regular inspections and implement corrective actions wherever required.
• Handle guest housekeeping requests, complaints, and service recovery.
• Manage housekeeping inventory, operating supplies, linen, amenities, and laundry operations.
• Prepare and control the departmental budget and identify opportunities for cost savings.
• Ensure proper hygiene, sanitation, disinfection, and infection‑control practices.
• Ensure compliance with NABH hygiene and infection‑control standards applicable to wellness environments.
• Coordinate with Engineering for maintenance issues and timely resolution.
• Train, coach, and develop housekeeping staff to improve service quality and performance.
• Promote sustainable practices such as water conservation, energy efficiency, and responsible use of cleaning products.

Required profile

• Bachelor’s degree in Hospitality Management, Hotel Management, or a related field.
• 8–12 years of experience in housekeeping operations within luxury hotels, wellness resorts, or hospitality properties.
• Strong knowledge of housekeeping operations, hygiene standards, and hospitality service delivery.
• Familiarity with NABH hygiene and infection‑control standards.
• Strong leadership and team‑management skills.
• Excellent communication, organizational, and interpersonal skills.
• Strong attention to detail and commitment to quality.
• Ability to manage large teams and coordinate with multiple departments.
• Comfortable working nights, weekends, and holidays when required.

Required skills

• NABH hygiene and infection‑control standards