Executive Assistant to Senior Leadership

About the role

You will work directly with the senior leadership of Hi Tours Group, a collection of three specialized travel brands with over 30 years of experience in B2B, B2C, and corporate travel. Your primary mission is to keep the leaders’ days organized, ensure nothing slips through the cracks, and enable them to focus on strategic priorities.

Key responsibilities

• Own and maintain the leadership calendar, schedule calls, meetings, and appointments, resolve conflicts, protect focus time, and keep leaders informed of what’s next.
• Manage the inbox as a ticketing system: triage, reply, route, and track every email until resolution.
• Plan each day end‑to‑end, sequence meetings, add buffers, and handle reminders, travel arrangements, and logistics.
• Take accurate minutes of meetings, circulate clear action items, and follow up until they are closed.
• Prepare concise briefs before meetings and anticipate issues before they become urgent.
• Serve as a reliable point of contact between leadership, internal teams, partners, and external stakeholders.

Required profile

• Up to 3 years of experience in customer support, inside sales, coordination or similar roles; fresh graduates are welcome.
• Excellent written and verbal communication skills; ability to draft polished responses.
• Highly organized, calm under pressure, and obsessive about follow‑through.
• Discreet handling of confidential information.

Required skills

• Proficiency with calendar and email tools.
• Experience using help‑desk or ticketing systems such as Zoho Desk or Freshdesk.