Engineering Operations Manager

About the role

Circles is seeking an Engineering Operations Manager to ensure smooth execution of engineering processes, track spend, and drive timely project delivery across its Bangalore and Sri Lanka teams.

Key responsibilities

• Partner with the Project Management Office to govern large‑scale engineering projects, join steering committees and resolve issues.
• Manage vendor contracts and procurement processes, track renewals and identify cost‑optimization opportunities.
• Prepare and run periodic engineering business reviews, surface KPIs and budget deviations.
• Analyze and improve existing workflows, develop SOPs and monitor their effectiveness.
• Support resource and capacity planning by evaluating tools and recommending enhancements.

Required profile

• Bachelor's degree in Computer Science, IT, Business Administration, Engineering or related field.
• 5‑10 years of experience in engineering/IT operations, technical program management or PMO within a technology or SaaS organization.
• Familiarity with software delivery methodologies (Agile/Scrum), engineering budgeting and vendor/contract lifecycles.

Required skills

• ServiceNow
• Jira
• Coupa
• SAP Ariba
• Advanced Excel/Google Sheets
• Agile/Scrum methodology
• Cloud infrastructure and SaaS/IaaS/PaaS licensing models