Director, Technical Consulting – Salesforce Enterprise Architect

About the role

Salesforce is seeking a Director of Technical Consulting within its Global Delivery Centre to lead and scale professional services delivery worldwide. The role focuses on building and mentoring a team of Technical Architects, guiding their AI‑first upskilling journey, and driving enterprise‑level AI architecture for clients.

Key responsibilities

• Plan capacity, hire, train, and mentor Technical Architects, overseeing their CTA and AI platform upskilling.
• Serve as trusted advisor to clients, shaping enterprise AI architecture, integrating predictive/generative AI, and defining roadmap.
• Lead internal initiatives to grow the Industries Architects practice and evolve AI‑First Delivery & Engineering methodology.
• Collaborate with Delivery Managers, Solution Architects, and clients to design technology solutions that meet business needs.
• Manage enterprise architecture governance, conduct functional and technical workshops, and ensure high CSAT and ROI.

Required profile

• 18+ years leading Salesforce technical consulting projects.
• Strong design expertise in data, integration, security, and platform architecture.
• Experience with Salesforce Industries Cloud, Sales/Service/Experience Cloud, Vlocity OmniStudio, and familiarity with Agentforce.
• Proficiency in English and ability to mentor senior technical teams.

Required skills

• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC
• HTML, CSS, JavaScript, Web Components
• Integration Architecture, Platform Security, Identity & Access Management
• Data Architecture & Management, Architectural Design Patterns, Apex Design Patterns
• Experience with Salesforce Industries Cloud, Vlociy OmniStudio, Agentforce