Director of Risk Management

About the role

Mastercard’s Global Business Solutions Center (GBSC) is seeking a Director of Risk Management to lead and evolve its operational risk management program. Based in Pune, the role reports to the Vice President GBSC Risk Management and works across finance, HR, legal, franchise and integrity functions.

Key responsibilities

• Enhance and maintain the GBSC risk management governance framework.
• Strengthen core controls and ensure appropriate internal controls address identified risks.
• Act as an independent consultant to division leaders on control design effectiveness.
• Advise business process owners on root‑cause analysis, monitor control deficiencies and drive remediation.
• Oversee regulatory and entity compliance, quarterly risk reviews and reporting tools.
• Support shared‑service teams in identifying, assessing and mitigating process, people, system or external event risks.

Required profile

• Proven leadership experience in operational risk management within a large, multi‑functional organization.
• Ability to collaborate with functional teams and senior stakeholders to align risk activities.
• Strong analytical mindset for measuring, monitoring and controlling risk exposures.

Required skills

• Risk governance and control design expertise.
• Experience with regulatory compliance and risk reporting.
• Knowledge of internal tracking and reporting tools.

What we offer

• Opportunity to shape risk management strategy for a global payments leader.
• Collaborative environment within Mastercard’s shared services organization.
• Competitive compensation and benefits package.