Desktop Support Technician I
qualifacts · Vadodara
Job description
About the role
Qualifacts is seeking a Desktop Support Technician I to join its Vadodara office on the night shift. The role involves providing hardware and software support to both remote and on‑site users, maintaining IT infrastructure, and assisting with corporate projects.
Key responsibilities
- Provide hardware and software support for remote and office users.
- Maintain and troubleshoot IT networks and keep a work log of tickets.
- Manage Active Directory, Azure, and Office 365 environments, including user setup.
- Assist with corporate IT projects and develop documentation for software configurations.
- Communicate issues effectively to technical and non‑technical stakeholders.
Required profile
- Higher Secondary Certificate (HSC) or Senior Secondary Certificate (SSC).
- 1‑2 years of experience with Windows desktop operating systems.
- At least 1 year of experience with Microsoft Active Directory and Office 365 administration.
- Basic troubleshooting and problem‑solving skills.
Required skills
- Windows Desktop OS
- Microsoft Active Directory
- Azure
- Office 365 administration
- Microsoft Office Suite
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Published 20 hours ago
Expires 1 month from now
8 views · 0 interested
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qualifacts
Vadodara