Desktop Engineer in Panjim

About the role

We are looking for a Desktop Engineer to join our team in Panjim. You will be responsible for installing, configuring, and maintaining desktop computers, laptops, printers and related peripherals for our clients.

Key responsibilities

• Install, configure and troubleshoot desktops, laptops, printers and peripherals.
• Diagnose and resolve hardware and software issues.
• Install and configure Windows operating system, Microsoft Office, antivirus and other standard applications.
• Provide support for LAN/WAN connectivity, Wi‑Fi and basic networking problems.
• Perform preventive maintenance and health checks of IT equipment.
• Replace faulty hardware components such as RAM, HDD/SSD, keyboards and power supplies.
• Coordinate with OEM vendors for warranty and hardware support.
• Maintain service reports and update support tickets, ensuring SLA compliance.
• Offer basic user training and technical assistance when required.

Required profile

Required skills

• Windows OS installation and configuration
• Microsoft Office suite
• Antivirus software management
• LAN/WAN and Wi‑Fi networking basics
• Hardware troubleshooting and component replacement (RAM, HDD/SSD, keyboards, power supplies)