Customer Support Executive
Fusion CX · Navi Mumbai
Job description
About the role
We are looking for a Customer Support Executive to join our team on a full‑time basis. The role involves handling inbound and outbound customer interactions, providing timely resolutions, and ensuring a positive experience for our clients.
Key responsibilities
- Conduct outbound calls to connect with customers and resolve their queries.
- Handle customer interactions confidently and professionally.
- Maintain accurate records of customer communications.
- Work within a flexible 9‑hour shift window between 9:00 AM and 9:00 PM.
- Adhere to a rotational week‑off schedule.
Required profile
- Strong verbal communication skills in English and Hindi.
- Open to freshers as well as candidates with prior experience.
- Ability to work independently and as part of a supportive team.
- Willingness to work flexible shift timings.
Required skills
- Basic computer knowledge.
What we offer
- Competitive salary package with performance incentives.
- Comprehensive employee benefits.
- Supportive work environment.
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Published 1 month ago
Expires 2 weeks from now
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Fusion CX
Navi Mumbai
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