Customer Service & Housekeeping Attendant

About the role

The Housekeeping Attendant will deliver consistent, high‑quality service to guests while maintaining cleanliness in assigned areas. This position blends customer‑facing duties with core housekeeping responsibilities, ensuring a welcoming environment for all visitors of Grand Hyatt Gurgaon.

Key responsibilities

• Provide courteous and professional assistance to guests, addressing inquiries and requests promptly.
• Perform cleaning and upkeep tasks in designated rooms and public areas according to hotel standards.
• Maintain a flexible schedule to adapt to varying guest needs and operational demands.
• Collaborate with other hotel departments to ensure seamless service delivery.

Required profile

• Relevant diploma or professional certification in Hospitality or Tourism Management.
• Minimum of 2 years experience in hotel operations or a similar hospitality environment.
• Strong communication and interpersonal abilities.

Required skills

• No specific technical skills required.

What we offer

• Opportunity to work with a leading international hotel brand.
• Professional development and training in hospitality service standards.
• Competitive compensation and benefits package.