Customer Service – handling personal information

About the role

We are looking for a dedicated Customer Service professional to join our team at Grand Hyatt Gurgaon. In this role you will ensure guests receive consistent, high-quality service while handling personal information with discretion.

Key responsibilities

• Deliver exceptional service to guests, addressing inquiries and requests promptly.
• Maintain cleanliness and order in assigned areas, performing housekeeping duties as required.
• Handle guests’ personal data securely and in compliance with privacy standards.
• Collaborate with front-desk and other hotel departments to ensure seamless guest experiences.

Required profile

• Strong communication skills and a courteous, professional attitude.
• Ability to work efficiently in a fast-paced hospitality environment.
• Attention to detail and commitment to maintaining high standards of cleanliness.

Required skills

• Customer service orientation.
• Basic housekeeping techniques.
• Understanding of data privacy principles.

What we offer

• Opportunity to work with a renowned international hotel brand.
• Dynamic team environment with growth potential.
• Competitive compensation package.