Community Engagement Manager

About the role

Web Jeevan is looking for a dynamic Community Engagement Manager to build and nurture relationships with our audience across digital platforms and events. You will work closely with marketing and content teams to design campaigns that boost brand visibility and foster a loyal community.

Key responsibilities

• Develop and maintain relationships with community members on social media, forums, and at events.
• Collaborate with marketing to create social posts, newsletters, blogs, and other content tailored to audience needs.
• Plan and execute virtual and in‑person events such as webinars, workshops, and meetups.
• Monitor engagement metrics, analyze results, and recommend improvements.
• Gather community feedback and relay it to product and support teams.
• Identify and nurture brand advocates and influencers.
• Handle community concerns promptly to protect brand reputation.
• Work with design, product, and customer support to align community initiatives with company goals.

Required profile

• Minimum 6 months of experience in community management, social media, or a related field.
• Excellent written and verbal communication skills.
• Strong project management abilities for event planning.
• Creative problem‑solving and composure under pressure.

Required skills