Collection Trainer – Mumbai

About the role

We are seeking a motivated Collection Trainer to join a multinational company in the Navi Mumbai area. The role involves delivering training programs to teams operating in BPO and banking environments, helping them improve performance and meet collection targets.

Key responsibilities

• Design and deliver training sessions on collection processes, soft‑skill techniques, and industry best practices.
• Assess trainee progress and provide constructive feedback.
• Collaborate with operations managers to identify training needs and customize content.
• Maintain training records and generate performance reports.

Required profile

• Any graduate with a professional demeanor and good communication skills.
• Minimum 2 years of experience as a trainer in the BPO, banking, or soft‑skill domain.
• Strong ability to engage adult learners and adapt to a fast‑paced environment.

Required skills

• Experience delivering training in BPO or banking sectors.
• Proficiency in creating training materials and presentations.

What we offer

• Competitive salary up to 4.0 Lakh INR per month plus incentives.
• Opportunity to work with a leading multinational organization.
• Professional growth in a dynamic training environment.