Client Services Manager – Life Sciences

About the role

Join Cielo as a Client Services Manager focused on Life Sciences, leading a team of recruiters to deliver best‑in‑class talent acquisition services. You will act as a trusted partner for client organisations, shaping hiring strategies and ensuring high‑quality outcomes.

Key responsibilities

• Lead a high‑performing team of recruiters to deliver best‑in‑class service to life‑science clients.
• Set performance standards, monitor metrics such as time‑to‑fill and cost‑per‑hire, and drive continuous improvement.
• Build strong relationships with client stakeholders and act as a trusted talent acquisition partner.
• Develop and execute strategic hiring plans, including passive candidate outreach and recruitment marketing.

Required profile

• Proven experience in a results‑oriented talent acquisition role, preferably with tech hiring.
• Experience coaching peers or managing a team of recruiters.
• Bachelor’s degree in business, management, human resources or a related field (preferred).

Required skills

• Proficiency with Applicant Tracking Systems (ATS) and social media recruiting tools.
• Strong command of the Microsoft Office Suite.