Certinia Consultant

About the role

Join Anaqua’s growing, dynamic team that leads the market in Intellectual Property management solutions. As a Certinia Consultant you will own the Certinia platform, provide day‑to‑day support and drive continuous improvement. You will work closely with global clients and internal stakeholders to ensure the platform meets business needs.

Key responsibilities

• Administer and configure Salesforce and Certinia PSA, including users, roles, profiles, permission sets and security.
• Configure Certinia PSA to support projects, resources, assignments, time entry, utilization and related operational processes.
• Build and maintain Salesforce Flows, reports, dashboards, validation rules and other automation.
• Troubleshoot platform issues and provide ongoing user support.
• Manage sandbox testing, release activities and production deployments.
• Monitor data quality and implement platform controls.
• Partner with business stakeholders to translate requirements into scalable solutions.
• Identify opportunities to simplify processes, reduce manual work and improve platform adoption.
• Maintain platform documentation and deliver user guidance and training.

Required profile

• Strong hands‑on Salesforce administration experience.
• Practical experience administering and configuring Certinia PSA (formerly FinancialForce PSA).
• Experience managing Salesforce security, permissions, profiles and user access.
• Experience building Salesforce Flows, reports and dashboards.
• Knowledge of sandbox management, testing, release management and production support.
• Experience supporting a professional services or project‑based organization.
• Strong analytical, troubleshooting and communication skills.
• Ability to work effectively with both technical and non‑technical stakeholders, including US and global teams.

Required skills

• Salesforce administration
• Certinia PSA configuration
• Salesforce Flow, report and dashboard development
• Sandbox and release management
• Production support and data quality monitoring