Call Center Executive
Nextenti Tech Private Limited · Secunderabad
Job description
About the role
The Call Center Executive will handle inbound customer calls, providing accurate information and effective solutions. The role requires professionalism, empathy, and precise record‑keeping while supporting the team to meet service goals.
Key responsibilities
- Answer incoming customer calls and deliver accurate information.
- Resolve customer queries efficiently and follow up as needed.
- Maintain detailed and precise customer records in the database.
- Collaborate with team members to achieve service objectives.
- Adhere to company policies and ensure data confidentiality.
- Meet performance targets and adapt to process changes.
Required profile
- Any graduate.
- Effective communication and active listening.
- Ability to multitask and manage time efficiently.
- Strong attention to detail and adaptability.
- Empathy, patience, and a customer‑focused attitude.
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Published 18 hours ago
Expires 1 month from now
7 views · 0 interested
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Nextenti Tech Private Limited
Secunderabad
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