Business Operations & Administration

About the role

Refold AI is looking for a Business Operations & Administration professional to keep the office running smoothly and support the growing team. You will be the central point for day‑to‑day workplace logistics, asset management, travel coordination and vendor relationships.

Key responsibilities

• Own daily office administration, ensuring a professional and efficient workplace.
• Coordinate with internal teams, vendors, building management and other external stakeholders to resolve operational needs.
• Manage company assets (laptops, peripherals, furniture) from procurement to tracking and returns.
• Arrange employee travel – flights, hotels, local transport – while adhering to company policies.
• Oversee office supplies, pantry, housekeeping, maintenance, access cards and related workplace services.
• Handle vendor onboarding, quotations, payments, renewals and issue resolution.
• Maintain accurate records for assets, vendors, travel, expenses and other administrative activities.
• Support employee onboarding and exits from an administrative perspective, ensuring timely logistics and asset handling.
• Identify recurring operational issues and implement simple, scalable process improvements.

Required profile

• Highly organized with the ability to manage multiple operational tasks simultaneously.
• Proactive, ownership‑driven and able to anticipate potential issues.
• Strong communication and coordination skills with employees, leadership, vendors and service providers.
• Detail‑oriented, especially regarding assets, expenses, travel arrangements and documentation.
• Resourceful and comfortable adapting to fast‑changing priorities.

Required skills

• Strong working knowledge of Google Workspace, especially spreadsheets.
• Proficiency with Microsoft Office suite, particularly Excel.
• Experience using HRMS or similar workplace management tools.