Business Development Manager

About the role

Juspay is looking for a Business Development Manager who will build deep relationships with merchant customers and act as a customer‑facing product manager. You will co‑create product innovations, drive revenue growth, and champion the customer experience.

Key responsibilities

• Own a portfolio of merchant customers, growing relationships, revenue, product usage and adoption.
• Develop outreach strategies to acquire new merchants.
• Prepare pitch decks, product documents, RFP responses, and technical/commercial proposals.
• Champion customers by collaborating with internal and external stakeholders to create win‑win solutions.
• Identify co‑creation opportunities and work with product and engineering teams to shape Juspay’s roadmap.
• Partner with legal to structure mutually beneficial contracts.

Required profile

• Experience in SaaS or fintech sales management or customer‑facing product management.
• Ability to simplify complex technical and product requirements.
• Strong negotiation skills on delivery milestones and commercial terms.
• Excellent problem‑solving, communication and verbal abilities.
• Proven track record developing business plans and category strategies.
• Outstanding presentation skills and quick thinking.
• Empathy for both external and internal stakeholders.
• Persuasive yet data‑driven approach, comfortable navigating unknown territories.

Required skills