Branch Cashier – Banking Operations

About the role

The Branch Cashier is responsible for executing all cash‑related transactions and operations for the branch in line with internal and external banking guidelines. This role ensures accurate cash handling, end‑of‑day reconciliation, and provides courteous service to customers.

Key responsibilities

• Receive and process cheques, drafts, dividend warrants, pay orders and other instruments within authorized limits.
• Disburse cash for withdrawal requests and collect cash for deposit challans.
• Collect loan repayments as per EMI schedules and maintain corresponding system entries.
• Maintain inward/outward registers, petty‑cash and assets registers, and forward requisitions to the Regional Head Office.
• Perform daily cash tallying, prepare the End‑of‑Day branch report, and manage the branch vault jointly with the Operations Officer.
• Interact with customers during transactions, identify cross‑selling opportunities, and educate them on new products and alternate channels.
• Ensure compliance with all applicable regulations, bank policies, and defined turnaround times for transactions.
• Validate customer authenticity for cash withdrawals and verify cash deposit slips for audit purposes.

Required profile

• Experience in cash handling and banking operations, preferably in a branch environment.
• Ability to follow internal/external banking guidelines and maintain accurate registers.
• Strong attention to detail for daily reconciliation and vault management.
• Excellent customer service orientation and ability to handle queries and escalations.
• Commitment to compliance, regulatory standards, and defined transaction turnaround times.

Required skills