Benefits & Leave Coordinator

About the role

The Benefits & Leave Coordinator manages daily administration of the company’s leave of absence and employee benefits programs. Working closely with the Benefits Director, the role partners with employees, Payroll, HR, carriers and third‑party administrators to ensure accurate and timely processing of leave and benefits.

Key responsibilities

• Administer FMLA, ADA accommodations, personal, military, short‑term and long‑term disability, and state leave programs, serving as the primary contact for employee leave queries.
• Coordinate leave requests, certifications, approvals, return‑to‑work documentation and maintain confidential leave records.
• Reconcile monthly carrier invoices with enrollment data, audit payroll benefit deductions and resolve billing discrepancies.
• Track employee benefit arrears, prepare repayment schedules and manage retroactive premium adjustments with Payroll.
• Process new‑hire enrollments, qualifying life events, benefit changes and terminations across medical, dental, vision, life, disability, HSA, FSA, COBRA, EAP and 401(k) plans.
• Support annual Open Enrollment, manage the Benefits inbox and assist with carrier website registrations and ID card requests.
• Provide backup support for Workers’ Compensation administration and coordinate overlapping leave programs.

Required profile

• Minimum 3 years of experience administering leave of absence and employee benefit programs.
• Strong knowledge of FMLA, ADA, COBRA, disability and state leave regulations.
• Experience working with third‑party leave administrators such as Lincoln Financial.
• Proven ability to reconcile benefit billing, audit payroll deductions and manage benefit arrears.
• Hands‑on experience with HRIS and benefits administration systems (UKG preferred).
• Excellent organizational, communication and customer‑service skills.
• Preferred: experience supporting a multi‑state workforce and HR/Benefits certification (SHRM‑CP, PHR, CEBS).