AWS Cloud Operations Engineer

About the role

We are looking for an experienced AWS Cloud Operations Engineer to provide hands‑on L2/L3 support for secure, reliable and cost‑aware AWS environments. The role involves managing production and non‑production resources, monitoring, incident response, security controls and continuous improvement.

Key responsibilities

• Build and support on‑demand AWS infrastructure using approved patterns (Accounts, Organizations, VPC, EC2, EBS, S3, IAM, Route 53, ELB, Auto Scaling, CloudWatch, CloudTrail, Config, Systems Manager, Backup, KMS).
• Maintain inventory, tagging, configuration visibility and platform health across managed environments.
• Monitor availability, performance, capacity and service health; respond to alerts and restore services.
• Own incident triage, major incident management, root‑cause analysis and preventive actions.
• Operate identity, access, network and security controls following least‑privilege and audit requirements.
• Support OS patching, platform updates, scheduled reboots, backup verification, certificate/secret lifecycle and infrastructure maintenance.
• Detect configuration drift, policy violations and vulnerabilities; coordinate remediation through controlled change.
• Automate tasks using Infrastructure as Code (Terraform or CloudFormation) and scripting (Python/PowerShell) to improve consistency.
• Assist with disaster‑recovery readiness, continuity testing and documentation.
• Identify utilization and cost‑optimization opportunities without compromising resilience.

Required profile

• Bachelor’s degree or equivalent practical experience in IT, Computer Science, Engineering or related field.
• 5–10 years of overall IT experience with at least 3 years of hands‑on AWS operations in enterprise production environments.
• Strong troubleshooting, incident‑management and service‑restoration ownership.
• Security‑focused mindset with experience in least‑privilege access, compliance and audit processes.
• Ability to participate in rotational on‑call support and planned maintenance windows.

Required skills

• AWS core services: Accounts, Organizations, VPC, EC2, EBS, S3, IAM, Route 53, ELB, Auto Scaling, CloudWatch, CloudTrail, Config, Systems Manager, Backup, KMS.
• Infrastructure as Code: Terraform or CloudFormation.
• Scripting: Python, PowerShell.
• Version control: Git.
• Operating systems: Windows and Linux.
• Networking fundamentals: TCP/IP, DNS, routing, firewalls, certificates.
• ITSM processes: incident, change, problem and service‑level management.