Assistant Manager - Administration

About the role

The Assistant Manager – Administration will lead the Travel Desk operations for both domestic and international travel, ensuring timely bookings, accurate invoicing, and compliance with company policies. This role supports all Abbott affiliates employees with travel arrangements, car bookings, and related administrative tasks.

Key responsibilities

• Monitor daily Travel Desk activities and manage the CWT booking team.
• Process travel bookings and reservations within a 24‑hour turnaround, track cancellations, and handle refunds.
• Maintain Travel Desk MIS reports on a weekly, fortnightly, and monthly basis.
• Support personal travel bookings for employees and manage the E‑Travel portal, including new account creation and technical issue resolution.
• Oversee international travel arrangements, including hotel bookings and visa processing.
• Verify vendor invoices and coordinate fortnightly payments through finance.
• Manage local/domestic car bookings, monitor vendor performance, and collect employee feedback.
• Ensure timely renewal of airline and car vendor agreements and track incentives.
• Adhere to travel policies, SOPs, and audit guidelines; respond to internal and external audit queries.
• Maintain statutory and regulatory compliance to avoid travel‑related litigations.
• Identify cost‑optimization opportunities and generate savings through data analysis.

Required profile

• Proven experience in travel administration or travel desk management.
• Strong knowledge of travel policies, vendor management, and compliance requirements.
• Ability to prepare and maintain accurate MIS reports.
• Attention to detail in invoice verification and payment processing.
• Excellent communication skills for interacting with employees and vendors.

Required skills

• CWT booking system
• E‑Travel portal