Assistant Front Office Manager – Hotel Operations

About the role

The Assistant Front Office Manager will support the efficient operation of the Front Office at Hyatt Raipur, ensuring that guest experiences align with Hyatt’s global brand standards. This role works closely with the Front Office Manager to deliver high‑quality service to guests, employees, and owners.

Key responsibilities

• Assist the Front Office Manager in daily management of front desk operations.
• Coordinate guest check‑in and check‑out processes to ensure smooth flow.
• Monitor and uphold brand standards and corporate strategies within the department.
• Handle guest inquiries, complaints, and special requests promptly.
• Support staff scheduling, training, and performance monitoring.
• Liaise with other hotel departments to ensure seamless service delivery.

Required profile

• Minimum of 2 years’ experience as an Assistant Manager in a hotel setting.
• Strong communication and customer‑relation abilities.
• Ability to work in a fast‑paced hospitality environment.

Required skills

What we offer

• Opportunity to work with a leading international hotel brand.
• Professional development and career growth within Hyatt.
• Dynamic team environment focused on guest excellence.