App Dev & Support Engineer II

About the role

Conduent is seeking an App Dev & Support Engineer II to join its team responsible for cloud‑based timekeeping solutions. The role focuses on delivering high‑quality support, troubleshooting, and performance optimization for enterprise customers.

Key responsibilities

• Provide day‑to‑day support for cloud‑based timekeeping applications.
• Assist users in resolving technical issues and service requests.
• Participate in performance monitoring, analysis, and optimization activities.
• Communicate clearly with customers and internal teams through verbal and written channels.
• Adapt to shifting priorities and manage multiple tasks simultaneously.

Required profile

• University or college degree in a relevant discipline.
• Minimum 4 years of experience in application support or a service‑desk environment.
• Proven ability to work independently and as part of a collaborative team.

Required skills

• Experience with at least one industry‑standard ticketing tool.
• Background in Helpdesk or Service Desk operations.
• Knowledge of Incident Management and Problem Management processes.
• Experience supporting cloud applications.
• Proficiency with Microsoft Office applications (Word, Excel, Visio, MS Project).

What we offer

• Opportunity to work on mission‑critical services for Fortune 100 clients and government agencies.
• Dynamic environment that values individuality and professional growth.