Account Manager - Sales

About the role

The Account Manager – Sales will be responsible for managing and growing Ingram Micro’s product, solution and service portfolio within assigned end‑customer accounts, working indirectly through selected partners. The role focuses on building strong relationships, presenting the full range of offerings and driving profitable sales.

Key responsibilities

• Profile existing and new customer accounts to estimate potential and build a pipeline of opportunities.
• Deliver presentations that position Ingram Micro as a complete IT solutions provider.
• Win profitable deals through deep engagement, negotiation and collaboration with partners, vendors and internal functions.
• Work closely with pre‑sales teams to add technical and consultative value, increasing preference over competition.
• Liaise with key partners to ensure seamless execution of customer business.
• Maintain high customer satisfaction and NPS scores through proactive actions.
• Stay updated on vendor priority solutions and products via regular training.
• Align with vendor managers, marketing programs and business development initiatives.
• Ensure timely collection of accounts receivable from managed partners.

Required profile

• Excellent verbal and written communication skills.
• Ability to quickly learn and understand technology solutions and market changes.
• Strong customer relationship management and effective selling capabilities.
• Willingness to conduct intense field work with daily meetings and frequent travel within the territory.
• Technology graduate with a minimum of 3 years’ experience in IT sales; an MBA or equivalent qualification is a plus.