Account Manager

About the role

We are looking for an enthusiastic Account Manager to join Aurum Analytica. The role involves managing client relationships from onboarding through after‑sales support, ensuring smooth delivery of our services and driving repeat business.

Key responsibilities

• Build and maintain strong relationships with new and existing clients.
• Provide exceptional after‑sales service and create a positive onboarding experience.
• Communicate regularly with clients via phone, email, or face‑to‑face meetings.
• Maintain accurate records of client interactions and potential opportunities.
• Analyze performance data to deliver data‑driven business insights.
• Ensure timely receivables and cash flow from clients.
• Coordinate internally with design, media, performance‑marketing and other teams to meet project deliverables.
• Prepare and share regular updates for both internal teams and clients.

Required profile

• Comfortable with uncertainty and flexible in a fast‑moving environment.
• Excellent interpersonal skills and a passion for people‑centric work.
• Understanding of technical vision and willingness to get hands‑on.
• Experience across all stages of the sales cycle.
• Confidence in building new client relationships and maintaining existing ones.

Required skills