Account Manager – Italian (Vendor Services)

About the role

Amazon is looking for an Italian‑speaking Account Manager to join the Amazon Vendor Services (AVS) team within Retail Business Services. You will act as the primary liaison between Amazon and key vendor partners, driving growth, optimizing product listings, and ensuring a seamless customer experience.

Key responsibilities

• Establish and nurture long‑term partnerships with assigned vendors.
• Collaborate with the Retail Category Team to set expectations, communicate status, and develop joint growth plans.
• Build and execute joint business plans that meet KPI targets for both Amazon and the vendor.
• Perform deep‑dive analyses of vendor issues, publish recommendations, and implement action plans.
• Lead regular Weekly Business Reviews (WBR) and Monthly Business Reviews (MBR) with vendors, highlighting performance metrics and driving corrective actions.
• Conceive, create, and analyze marketing campaigns to increase traffic, brand awareness, conversion, and revenue.

Required profile

• Minimum 2 years of experience in sales, account management, digital advertising, or client‑facing roles.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Excellent communication skills and a customer‑centric attitude.

Required skills

What we offer

• Opportunity to work within a global e‑commerce leader.
• Exposure to cross‑functional teams across merchandising, buying, finance, and operations.
• Competitive compensation and benefits.