Account Manager – Italian (Amazon Vendor Services)

About the role

As an Account Manager focusing on Italian‑language vendors, you will join Amazon Vendor Services (AVS) within Retail Business Services. You will be responsible for managing relationships with key vendors, driving growth of their product lines on Amazon, and delivering a superior customer experience.

Key responsibilities

• Establish and nurture long‑term partnerships with assigned Italian‑speaking vendors.
• Collaborate with Retail Category teams to create joint business plans and set clear expectations.
• Analyze vendor performance data, identify issues, and develop actionable recommendations.
• Lead weekly and monthly business reviews (WBRs, MBRs) with vendors to track KPIs and drive improvements.
• Design and execute marketing campaigns to increase traffic, brand awareness, and conversion for vendor products.
• Coordinate with internal functions such as merchandising, buying, inventory, finance, operations, and online marketing to optimize vendor listings.

Required profile

• Minimum 2 years of experience in sales, account management, digital advertising or other client‑facing roles.
• Strong analytical mindset with ability to conduct deep‑dive analyses and present data‑driven recommendations.
• Excellent communication skills in English and Italian.
• Customer‑centric attitude and ability to work cross‑functionally in a fast‑paced environment.

Required skills