Account Manager – Gurgaon Based

About the role

As an Account Manager you will grow Agoda’s supply network in India by remotely managing a portfolio of hotel partners. You will focus on increasing partner engagement, improving supply metrics and driving performance through a digital‑first approach.

Key responsibilities

• Own and manage a portfolio of hotels across the Indian Subcontinent.
• Build and maintain strong partner relationships remotely via calls, emails and virtual meetings.
• Analyze performance data, recommend solutions and drive improvements in key supply metrics.
• Activate Agoda products and promotions for partners, track deal performance and document outcomes.
• Utilise Agoda’s digital tools for outreach, logging and reporting.
• Participate in training to stay current on new tools, processes and best practices.
• Serve as the primary point of contact for partner escalations within your portfolio.

Required profile

• Minimum 4 years of experience in account management, business development or supply/e‑commerce.
• Proven B2B relationship management and negotiation success.
• Analytical mindset with experience using data to drive decisions.
• Comfortable with remote, digital‑first work and CRM/call systems.
• Self‑driven, organized and able to manage a large portfolio independently.
• Excellent communication skills for multiple daily partner conversations.
• Ability to adapt quickly to evolving workflows, tools and priorities.

Required skills

• CRM tools

What we offer

• Opportunity to work with a global travel brand.
• Access to continuous training and development.
• Collaborative, data‑driven culture.